Independent living with 24/7 support
Safe at Home is a Portsmouth City Council service that provides technology and safety equipment to help you stay safe and living independently in your own home.
What kind of protection are you looking for?
Click on an option to find out more
Not sure what you need?
Meet Home and Roam: The latest way to feel safe, wherever you are
The upcoming digital switchover won’t affect you or any our services
We want to help you stay safe and living independently in your own home
Getting older can make it harder to cope on your own. Especially if you’re living with a long-term condition or recovering from an illness.
At Safe at Home, we offer peace of mind by making sure help is always at home when needed – 24 hours a day, 365 days a year.
We offer a range of technologies – called telecare and home safety equipment – that helps people of all ages.
Telecare works by linking you to a monitoring centre if you need support. Some products let you sound the alarm yourself, while some products will call for help automatically if you are unable to do it yourself.
We work with you to find the right tools to help you live your life well.
There are lots of options – from personal or emergency alarms you can wear as you go about your day to equipment to remind you to do certain tasks – so it’s easy to find a set of products that work for you.
We recognise that everyone’s needs are different and that your circumstances can change over time. That’s why our friendly team is always on hand to offer advice when you need us.
Why choose Safe at Home?
You’ll be investing in Portsmouth
Safe at Home is a Portsmouth City Council service, meaning you’ll get expert, local support. Importantly, it also means that we’re not profit led – your money will go straight back into the council to help improve other local services.
A service you can trust
As well as being customer-focused, we’ve been doing this for over 10 years now – meaning you’re getting a tried and tested service you can trust. Above all, you can trust our friendly team who are committed to helping people live full and independent lives.
Live with peace of mind
At Safe at Home, we offer services that not only gives you independence, but reassurance for you and your family.
Quality guaranteed
Our monitoring service is a member of the TEC Services Association who regulate the industry.
Cancel at any time
We only charge a weekly rental fee, and you only need to hire products as long as you need them.
24 hour coverage
Our monitoring centre is open 24/7. Friendly operators are only a call away – you’re never alone.
Multiple price packages
We pride ourselves on the fact that our service is affordable – pick the level of support you need.
In-house installation team
We can do it all for you. Our Portsmouth City Council in-house team will install and assess based on your individual need
Part of a community that cares
Any questions?
Getting the right support in place is important. Our guide to all things telecare can help find the right products for your needs.
